FAQ

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Payment options

In our online shop, we offer you the option of purchasing e-cigarettes and vapes on account. However, you can also conveniently place your orders using one of the following payment methods:

 

  • Mastercard
  • Visa
  • TWINT and TWINT pay later
  • Purchase on account (Powerpay)

No, unfortunately, an order by prepayment or cash on delivery is currently not possible.

Buy vape on account

Want to buy vapes on account today and pay later? No problem! Our payment partner Powerpay will send you the invoice by email immediately after purchase, and you have 14 days to pay it. 

Pay for your order with Twint

At the Shisha Heaven vape shop, you can also conveniently pay for your order via your cell phone with Twint. Would you prefer to have the purchase amount deducted from your account later? Then Twint pay later is the right choice for you! 

Shopping online with a credit card

Use your credit card to pay for your order at Shisha Heaven. We accept Master Card or Visa. Please note that our payment provider only accepts Swiss credit cards.